Privacy Policy for Crosspolination’s Travelers, Members, and Operators
As of January 4, 2020
Your privacy is very important to our team. This privacy policy (‘the Privacy Policy’) discloses the information gathering and dissemination practices for this website. We will notify you of changes to our Privacy Policy by posting the new policy on this website. Review our Privacy Policy regularly so that you can stay informed of our practices, as they may change in the future.
By visiting this site or sending us information, you are accepting the practices described in this Privacy Policy. Your consent to these practices is essential for us to continue operating this website, including the variety of information and services it contains. Similarly, we need you to provide accurate personal information so that you can be contacted and, if you purchase anything, so that we can complete the transaction. You can opt-out and decide not to provide the requested personal information. However, by doing so, you will not receive the information, product, and/or service you are requesting.
Contact Forms and Email notifications
The personal information we collect includes your name and email address. Other personal information that you submit is clearly labelled at the time you submit it. We use the information that we collect to provide our services, fulfil any purchase you may have made, send you our newsletter, contact you regarding new promotions, and to improve our site.
When submitting any information on our website you expressly authorise us to use your personal information as explained in this privacy policy, and you consent to receiving commercial email from us at Crosspolination. You can expect to receive newsletters, promotions, and other similar offers. Should you wish to discontinue receiving these e-mailings simply unsubscribe using the link in the email you receive.
We automatically collect certain information from visitors to, the site, such as Internet addresses browser type, Internet Service Provider (ISP), referring and exit page, operating system, time-stamps, and clickstream data. We also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers. This information is logged to help diagnose technical problems, and to administer our site so that we can constantly improve it.
If you pay for anything on our site using a credit or debit card, we collect the personal information needed to complete the transaction. This information includes your name, card number, and other necessary information, all of which is clearly labelled on the form you use to submit payment. We use an unaffiliated, credit card processing company to process your payment. We transfer your payment information and you authorize us to do so to this company solely for this purpose. The company does not retain, share, store, or use personally identifiable information for any other purposes.
Anything you send us, post on our site, or use with our service, such as blog postings or videos, or if others send us anything about your activities or posts, we may collect such information into a file specific to you. We use this information to resolve disputes, troubleshoot problems, and enforce our customer agreements.
We take measures to prevent the loss, misuse, and alteration of your information by carefully limiting access to the database in which your personal information is stored. We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of wrongful conduct. We may also (and you authorize us to) disclose personal information about you to credit agencies, collection agencies, and/or merchant database agencies, as we deem necessary.
We do not knowingly collect personally identifiable information from children under the age of 13, nor do we knowingly distribute such information. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 13, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of 13.
Contact us at the address below if you want us to change or delete any information that we have about you. We will respond to your request to access, update, or delete your information within ten (10) business days. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity.
Opting Out
If you would like to unsubscribe, please contact us at the email below or click on the unsubscribe link from any of the emails we send to you.
This website is owned and operated, or operated under agreement, by:
Crosspolination, LLC
Business Address: 9009 FM 620, Unit 1216, Austin, TX 78726 USA
Email: hello[at]crosspolination[dot]com
Who we share your data with
Your name and relevant contact information is shared with our partners, including tour operators and other relevant and / or required third-party partners and service providers in order to facilitate delivering our services to you effectively and in a timely manner. We do not sell your data to any third parties, though in the event of a company sale your data may be transferred to the new owners as part of the sale of this business operation to any future new owners.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data- GDPR Opt In standards and Anti SPAM policy
We only collect the minimum personal data required to conduct our business with you according to the level of services you request. We operate using password protected systems and third party software and data processors in order to safe-guard your private data according to industry and GDPR standards. Our website is backed up regularly and your personal information is available only to our employees and partners on an as-needed basis in order to fulfil our service obligations to you (such as when we process your payments online) or in order to comply with federal and local laws. We value our relationship with you and do not engage in SPAM in our operations.
Confidentiality and Confidential Information
For the purpose of this Agreement, “Confidential Information” shall be deemed to include all information and materials that: (a) if in written format is marked as confidential, or (b) if disclosed verbally is noted as confidential at time of disclosure, or (c) in the absence of either (a) or (b) is information which a reasonable party would deem to be non-public information and confidential.
Confidential Information shall include without limitation: this Agreement; all information provided on and/or through the Website and/or our Services; trade secrets, inventions, research methods, methods of compiling information, methods of creating our database, procedures, devices, machines, equipment, data processing programs, software, computer models, research projects, and other means used by us in the conduct of our business; product formulations, strategies and plans for future business, new business, product or other development, new and innovative product ideas, potential acquisitions or divestitures, and new marketing ideas; information with respect to costs, commissions, fees, profits, sales, markets, sales methods and financial information; mailing lists, the identity of our customers, potential customers, distributors, and suppliers and their names and addresses, the names of customer representatives responsible for entering into contracts for our products or services, the amounts paid by customers to us, specific customer needs and requirements, and leads and referrals to prospective customers; and the structure, sequence, and organization of our database, together with source code and object code; and the identity of our employees, their respective salaries, bonuses, benefits, qualifications and abilities.
You acknowledge and agree that the nature of our confidential, proprietary, and trade secret information to which you may ever have, and will continue to have access to, derives value from the fact that it is not generally known and used by others in the highly competitive, international industry in which We compete. You further acknowledge and agree that, even in complete good faith, it would be impossible for you to work in a similar capacity for a competitor of ours without drawing upon and utilizing information gained pursuant to this Agreement.
You acknowledge that you are receiving such Confidential Information in confidence and will not publish, copy, or disclose any Confidential Information without prior written consent from the Company. You further agree that you shall not attempt to reverse engineer, de-compile or try to ascertain the source code to our software or any other software supplied hereunder. You acknowledge that you will only use the Confidential Information to the extent necessary to promote your business, and that you will use best efforts to prevent unauthorized disclosure of the Confidential Information to any third party.
The obligation of confidentiality shall not apply to any particular portion of Confidential Information which: (a) was in the public domain when we granted access to you; (b) entered the public domain through no fault of you subsequent to receipt; (c) was in your possession free of any obligation of confidence at the time of the disclosure by us; (d) was rightfully communicated by a third party to you free of any obligation of confidence subsequent to the time of the originating party’s communication thereof to you; (e) was developed by you independently of and without knowledge or reference to any Confidential Information; (f) is approved for release by written authorization from us; or (g) is required to be disclosed pursuant to any statute, law, rule or regulation of any governmental authority or pursuant to any order of any court of competent jurisdiction, but in any case, you will immediately notify us before disclosure and given a reasonable opportunity to obtain a protective order or other form of protection.
You agree not to alone or in association with others use Confidential and/or trade secret information to (a) solicit, or facilitate any organization with which you are associated in soliciting, any employee or customer of ours to alter its relationship with us; (b) solicit for employment, hire, or engage as an independent contractor, or facilitate any organization with which We are associated in soliciting for employment, hire, or engagement as an independent contractor, any person who was employed by us at any time during the term of this Agreement (provided, that this clause (b) shall not apply to any individual whose employment with us was terminated for a period of one year or longer); or (c) solicit business from or perform services for any customer, supplier, licensee, or business relation of ours, induce or attempt to induce, any such entity to cease doing business with us; or in any way interfere with the relationship between any such entity and us.
You agree that you will not make any derogatory statements, either oral or written, or otherwise disparage us, our products, employees, services, work and/or employment, and will take all reasonable steps to prevent others from making derogatory or disparaging statements. You agree that it would be impossible, impractical, or extremely difficult to fix the actual damages suffered by reason of a breach of this paragraph, and accordingly hereby agree that ten thousand Dollars ($10,000) shall be presumed to be the amount of damages sustained by reason of each such breach, without prejudice to our right to also seek injunctive or other equitable relief.
Other than as expressly provided for herein, in no event shall you be deemed by virtue hereof to have acquired any right or interest by license or otherwise, in or to the Confidential Information.
You and We agree that all originals and any copies of the Confidential Information remain the property of Crosspolination. You shall reproduce all copyright and other proprietary notices, if any, in the same form that they appear on all the materials provided by us, on all copies of the Confidential Information made by you. You agree to return all originals and copies of all Confidential Information in your possession and/or control to us at our request.
Social Media Usage and Tracking
We engage and re-engage our prospective clients and existing clients across multiple social media platforms including Instagram, Facebook, Twitter, Pinterest, Linked In and our WordPress site. We engage in advertising and re-target our ads to interested website and Social Media visitors, and you may see our promotions anywhere on social media sites we have accounts and wherever you do, too.
Cookies Policy
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
Introduction
Our website uses cookies.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
Our cookies
We use both session and persistent cookies on our website.
The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a) we use Facebook Pixels, Google Adwords and Google Analytics to track users as they navigate the website and target advertisements which may be of particular interest to specific users.
Analytics cookies
We use Google Analytics to analyse the use of our website.
Our analytics service provider generates statistical and other information about website use by means of cookies.
The information generated relating to our website is used to create reports about the use of our website.
Our analytics service provider’s privacy policy is available at: [http://www.google.com/policies/privacy/].
Third party cookies
Our website also uses third party cookies.
We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DoubleClick cookie (we do not publish interest-based advertisements on this website). You can view, delete or add interest categories associated with your browser by visiting: http://www.google.com/settings/ads/. You can also opt out of the AdSense partner network cookie using those settings or using the NAI’s (Network Advertising Initiative’s) multi-cookie opt-out mechanism at:http://www.networkadvertising.org/choices/. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-in available at: https://www.google.com/settings/ads/plugin.
Blocking cookies
Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
(b) in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
(c) in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
Deleting cookies
You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
Deleting cookies will have a negative impact on the usability of many websites.
Our details
This website is owned and operated by Crosspolination, LLC.
Our principal place of business is at 9009 FM 620 Unit 1216, Austin, TX 78726 USA
You can contact us:
(a) by mail, using the mailing address 9009 FM 620 Unit 1216, Austin, TX 78726 USA
(b) filling in a contact form on our website: https://www.crosspolination.com/contact ;
(c) by telephone, on +1 512 300 9182;
(d) by email, hello@crosspolination.com;
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.